Reasoning Practice · Intermediate

One outage creates a permanent rule

A rare database failure causes a severe outage. The team proposes an expensive control for every system without checking how often the failure occurs or whether the control addresses other risks.

Your decision

What should happen before the control becomes policy?

  1. A

    Define the evidence and recurrence threshold that would justify the control across systems.

  2. B

    Approve it quickly because severe incidents should always produce broad rules.

  3. C

    Wait until the incident feels less memorable, then use intuition again.

Show the best first move

A. Define the evidence and recurrence threshold that would justify the control across systems.

Why this move helps

The vivid outage can dominate risk judgment. Predefined criteria make the policy depend on recurrence, exposure and control effectiveness rather than memory alone.

Evidence still missing

  • Base rate of the failure mode.
  • Systems with the same exposure.
  • Expected risk reduction and operating cost of the control.

Evidence note

Availability is a plausible risk because one severe event dominates the proposal. A rare event can still justify a broad control when expected harm is high.

Next action

Set a measurable adoption rule and test it against the system portfolio.

Best first lens

Availability Heuristic

Use the lens to ask a better question. It does not prove that a person or team has a cognitive bias.

Read the evidence review

Other defensible lenses

The situation may have more than one explanation.

Continue the path

Situation → skill → technique → action.

SituationProduction incident review

Separate what was knowable during an incident from what became obvious only after the outcome.

Open situation →
SkillMetacognition

You can review your reasoning process without confusing confidence, outcome and hindsight with decision quality.

Build this skill →
TechniquePredefined update criteria

Decide in advance what evidence should cause a forecast or decision to change.

Run the technique →

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